Know Your Contract Denials plague every physician practice, but there are ways to keep the hassle to a minimum. It sounds simple sometimes when we say it, but the way to keep denials as low as possible is to follow the rules to the letter. However, it’s not really simple because you probably have … [Read more...]
How to Have Exceptional Customer Service at Your Practice
Exceptional Customer Service at Your Practice Why should you strive to give exceptional customer service to your patients? Why not just good? The answer is that most patients often have a hard time differentiating between similar services offered by different physician medical practices, but they … [Read more...]
Is Your Website HIPAA-Compliant?
HIPAA Compliance On Your Website If you are a HIPAA-covered entity or business associate, you likely know that patient PHI may only be created, received, maintained, and transmitted as permitted by the HIPAA Security Rule and the HIPAA Privacy Rule. Yet you may not have focused on your company’s … [Read more...]
Medical Practices That Perform Better Than Their Peers
Better Performing Medical Practices Medical practices deemed "better-performing medical practices" by the Medical Group Management Association’s (MGMA) annual Performance and Practices of Successful Medical Groups report consistently excel in four performance management categories: … [Read more...]
New Year Resolutions for Your Medical Practice
Start the New Year Strong Years ago, I wrote an article about new year resolutions for medical practices and their management. Well years have gone by and I’m still disappointed that most practices out there just don’t get it. The same mistakes keep occurring, strategic planning is basically … [Read more...]
Terminating an Employed Physician
Terminating an Employed Physician The Fisher Phillips law firm has provided excellent steps if and when you ever have to terminate an employed physician. For those of us whose client based is only physician medical practices, it is always unpleasant when a medical practice has to terminate an … [Read more...]