In my physician practice consulting endeavors, I've noticed the amazing differences at how physician medical practices operate on a daily basis - some good, some bad, some average. As such, there seem to be a lot of people searching for rules for medical offices. I’ve never heard of such rules, but … [Read more...]
Medical Practice Operations: The Relationship Between Front Desk Customer Service and Revenue
When discussing medical practice operations, patient satisfaction isn’t the only aspect of your practice dependent on strong links between the office and your patients. Your first and best opportunities to give patients a positive impression of your medical practice occur when they call by phone or … [Read more...]
Avoid Bad Business Practices in Your Medical Practice Operations
Your medical practice or group works hard to settle on a sound marketing plan and your physicians pride themselves on their clinical reputations. Yet common, often overlooked business practices undermine these positives and trash your group's reputation with referrers and local businesspeople, … [Read more...]
Tips for Accounts Receivable Financial Management
Accounts Receivable Financial Management Some medical practices inevitably fall behind their accounts receivable (A/R) financial management. After all, there are often more pressing issues at hand, and the reconciling A/R work will always be there. Here is the problem: By the time you get time to … [Read more...]
SECURE Act’s Impact on Physicians and Healthcare Professionals
The Setting Every Community Up for Retirement Enhancement (SECURE) Act The SECURE Act changed the landscape for retirement and savings planning. As an accountant to physicians and their medical practices, here are eight important reminders about this new law. You can’t use contributions made … [Read more...]
Is Your Physician Office Manager(s) Clearly Communicating With Employees?
Communicating with Physician Office Employees It is important for a physician office manager in a healthcare organization to make sure that staff members have a solid understanding of what is being conveyed to them. In such a regulated market, it remains vital all team members are on the same page … [Read more...]