Improve Patient Collections Third party and patient collections are the lifeblood of any physician medical practice. Most customers and patients of your physician medical practice do the right thing and offer payment for the goods and services they’ve received. Unfortunately, there are always some … [Read more...]
The Impact of Spending Habits on Your Retirement Planning
Spending Habits and Retirement Planning The traditional approach to retirement planning assumes that retirees will maintain their pre-retirement standard of living as they transition into retirement, and then sustain that lifestyle throughout retirement. But a growing base of research that analyzes … [Read more...]
Another Look at Physician Practice Receivables
Where are Your Physician Practice Receivables? Do you know how much outstanding accounts receivable you have in your 0-30 day, 30-60 day, 60-90 day, 90-120 day and 120-plus day categories? You should know this off of the top of your head on a daily basis. Knowing will allow you to spot problems, … [Read more...]
Physician Practice Administrator Performance Review Criteria
Practice Administrator Performance Review Criteria In my consulting practice, I am sometimes asked to assist in developing performance criteria for use in evaluating the position of clinic/office Administrator/Manager. In most cases we can all agree on the practice financial benchmarks that must be … [Read more...]
9 Phone Etiquette Tips for Medical Practice Patient Satisfaction
Phone Etiquette for Medical Practice Patient Satisfaction The gateway to your medical office isn’t the front door. It’s your voice on the phone, because most people initially dial in. For example, if you come across on the phone as hurried, that’s how people might think the practice is. Here are a … [Read more...]
Be Aware of These HIPAA Enforcement Issues
HIPAA Enforcement The following are key ten enforcement issues that the OCR continues to encounter through its enforcement of HIPAA. You need to be aware of these. Impermissible Disclosures HIPAA’s Privacy Rule prohibits covered entities and business associates from disclosing PHI except as … [Read more...]