Five questions reveal how well applicants comprehend physician insurance billing

1. Can you define HMO and PPO, and explain the difference between the two?

2. What is a co-payment?

3. How do you ask a patient for the co-payment/deductible?

4. What questions do you believe are the most important to ask an insurance company when verifying patient insurance?

5. What, in your opinion, are the most important characteristics in hiring a billing staff employee?


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