Take the lead in helping your new NP or PA fit in with patients

Introducing your patients to a new PA or NP presents you with a moment of truth. Sometimes patients resist being “brushed off” onto someone they consider a second-rate practitioner. Helping your patients understand and accept the excellent care a qualified non-physician provider can bring depends on you, the physician. Here are several suggestions that can make your PA or NP more credible in the your patients’ eyes:

• Include his or her name on the practice letterhead, signs, and printed material
• Include biographical information and general information about PAs or NPs in your patient brochure
• Describe the advantages for patients provided by an extender—like improved availability when really needed
• Personally introduce your PA or NP to every patient at the first encounter

About the Author

Reed Tinsley CPA

This article is written by Reed Tinsley, a Houston, TX-based CPA with over 30 years of experience advising physicians and medical practices across Texas and the United States. Reed holds certifications as a Certified Valuation Analyst (CVA), Certified Healthcare Business Consultant (CHBC), and Certified Financial Planner (CFP), specializing exclusively in the healthcare sector. He is a published author, nationally recognized speaker, and trusted advisor to physicians on accounting & tax, practice management, and financial planning. Schedule a Free Consultation.