Annual in-house physician office training

The following are the most common annual training programs in physician offices; please compare them to your own in-house training:

  • OSHA (Required)
  • HIPAA (Required)
  • Sexual Harassment
  • Customer Service
  • CPT Coding

Many training programs can be purchased (ex. CD training, video) or a consultant is hired to come in and teach.

The most popular customer service training program seems to be FISH! (http://www.charthouse.com/content.aspx?name=home2)

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