How to better validate your patients’ coverage

Validating patient coverage before you begin treatment is increasingly important. You run the risk of financial loss if you mistakenly accept or treat patients whom you believe are current members of a plan that your practice accepts or whose treatments you mistakenly believe are covered services. You need an effective process and clearly assigned job duties to ensure validation of each patient’s coverage before you begin treatment. Take these four steps to minimize your risk of losses:
  1. Print out schedules one or two days early.
  2. Assign one employee to verify coverage for each patient on each day’s schedule.
  3. Flag the charts of any patients whose coverage the staffer could not validate.
  4. Photocopy both sides of patient insurance cards.

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About Reed Tinsley, CPA

As a top advisor to physicians, I help increase practice profits by delivering hands-on, expert medical accounting/tax support, practice counsel, and revenue-building strategies. Read More >

Reed Tinsley, CPA