Many conflicts among partners and staffers really result from poor communication. To keep squabbles at a minimum, make certain each doctor and staffer understands your practice’s overall goals and how his or her roles and responsibilities relate to those goals.
Post your mission statement in a central location like your break room or central bulletin board to help create a shared sense of perspective about what’s most important to the group as a whole.
For minor disagreements, take a hands-off approach to allow the involved parties to work out their own solution. When differences begin to affect overall practice productivity and patient care, you (or your administrator) must intervene.
