Uncategorized
Dec 03

HIPAA – Displaying thank you letters from patients

Many physician office display thank-you letters from patients or their families on a bulletin board or other type of display in a public area where visitors can read them. So is this a HIPAA violation? Is it a better practice to display this correspondence but de-identify the patient/family information? If you want to display thank-you letters from patients or their families in a public place, I believe the best course of action is to de-identify these items to protect the patients’ privacy. Otherwise, ask the patient or family for permission to post the letter publicly.

About Reed Tinsley, CPA

As a top advisor to physicians, I help increase practice profits by delivering hands-on, expert medical accounting/tax support, practice counsel, and revenue-building strategies. Read more →