Medical Practice Management
Mar 12

Build an effective billing team from the start

Putting together an effective billing team begins with the hiring process. Individuals who have the five following personal characteristics-above and beyond the usual hiring criteria-are likely to be successful at billing and collection:

  1. Has a positive attitude. You want someone who thinks, "I can do this," whatever the task.
  2. Is a self-starter. A person who sets priorities and then gets right to them performs especially well in collection follow-up.
  3. Recognizes the importance of his or her job function. A good business staffer avoids a "that's-not-my-job" attitude, doing instead whatever the job requires.
  4. Believes in your practice. An applicant who has faith in the mission and quality of your practice is more likely to be a loyal, enthusiastic worker.
  5. Has "street sense." It helps to have someone who knows your community inside and out.
About Reed Tinsley, CPA

As a top advisor to physicians, I help increase practice profits by delivering hands-on, expert medical accounting/tax support, practice counsel, and revenue-building strategies. Read more →