Guard Patient Privacy at the Front Desk

By now everyone should be in HIPAA compliance and know the rules. Here are three things that you may not have thought about, but could land your practice in hot water:

Don’t Turn Your Back. Make sure your screen is angled to prevent anyone from seeing patient data. You may want to invest in a privacy screen or program that will keep the screen blank when you are away from your desk.

Know Who’s Listening. When speaking to the patient or his family, keep your voice low so people in the waiting room don’t hear.

Leave Work at Work. Never speak about a patient’s medical condition or other personal data in a public place where someone can overhear your conversation.

Have questions? I’m here to help.

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