As a practice administrator, you should make a point every 4 months or so to work patient balance accounts. This allows you a chance to speak personally with patients and find out certain things that happen in your processes that might help your collection efforts in the future. It’s also a good checks and balances on your collectors. I know you have better things to do, but you should find this exercise very informative.
Medical Practice Management
About Reed Tinsley, CPA
As a top advisor to physicians, I help increase practice profits by delivering hands-on, expert medical accounting/tax support, practice counsel, and revenue-building strategies. Read more →