Billing systems reports should collect more than dust

The clearest, most comprehensive final reports do little good tucked away in a filing cabinet. That's why billing and collection experts suggest regularly giving your receptionist an "incoming call list" of the practice's self pays. Your list allows the receptionist to automatically remind incoming callers of their financial obligation. Handled properly and carefully, your aged-receivables report can help your front desk capture money owed the practice-so put that valuable information in the hands of someone who can use it.


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