Medical Practice Management
Dec 21

Measuring access to your physician providers

How is the access to your medical providers? Good/bad? Effiicient/inefficient? Any problems related to physician access can and will lead to lost revenue. So access is one of the things you should be constantly monitoring with these metrics:

– Time to next available new patient appointment

– Time to next available established patient appointment

– Appointment no-show rate

– Appointment “bump” rate (% of appointments that physician bumps)

– New patient appointments as a percent of total appointments

– Cancellation conversion rate (% of cancelation slots that are filled after a cancelation)

About Reed Tinsley, CPA

As a top advisor to physicians, I help increase practice profits by delivering hands-on, expert medical accounting/tax support, practice counsel, and revenue-building strategies. Read more →