Are you using your EMR’s tracking systems?

Most EMR systems include a tracking system to help you make sure your patients have completed your recommended tests or consultant referrals. These systems can minimize a physician's exposure to allegations of a failure to diagnose and can lead to better patient care. Most EMR tracking systems can do the following:

- Verify that the patient keeps the appointment or completes the test;

- Confirm receipt of a clinical report;

- Prompt a call to the consulting physician, imaging center, or lab if a report is not received;

- Make sure the physician reviews the report;

- Communicate results to the patient;

- Arrange for follow up if needed; and

- Document all of these steps with dates and electronic signatures.

In other words, implementing and using your EMR's tracking systems is good risk management.

About the Author

Reed Tinsley CPA

This article is written by Reed Tinsley, a Houston, TX-based CPA with over 30 years of experience advising physicians and medical practices across Texas and the United States. Reed holds certifications as a Certified Valuation Analyst (CVA), Certified Healthcare Business Consultant (CHBC), and Certified Financial Planner (CFP), specializing exclusively in the healthcare sector. He is a published author, nationally recognized speaker, and trusted advisor to physicians on accounting & tax, practice management, and financial planning. Schedule a Free Consultation.