Most EMR systems include a tracking system to help you make sure your patients have completed your recommended tests or consultant referrals. These systems can minimize a physician's exposure to allegations of a failure to diagnose and can lead to better patient care. Most EMR tracking systems can do the following:
– Verify that the patient keeps the appointment or completes the test;
– Confirm receipt of a clinical report;
– Prompt a call to the consulting physician, imaging center, or lab if a report is not received;
– Make sure the physician reviews the report;
– Communicate results to the patient;
– Arrange for follow up if needed; and
– Document all of these steps with dates and electronic signatures.
In other words, implementing and using your EMR's tracking systems is good risk management.
