Fraudsters are taking advantage of these uncertain times caused by COVID-19 by impersonating the CDC, SBA, IRS and other government and healthcare organizations. Whether you’re running a business or managing your personal finances, it is important to stay alert.
Here are some helpful reminders you can act on:
- Review your account(s) daily through Online or Mobile Banking.
- Don’t provide confidential information to anyone who is calling you. If someone tries to reach out to you, do not provide a username, password, personal identification number (PIN) or other account information.
- Don’t give out your bank account, debit account, or PayPal account information – even if someone claims it’s necessary to get your stimulus check or other government benefit.
- Update your contact information, so your bank can inform you quickly if we suspect unusual transactions.
- Monitor your account for suspicious activity by setting up banking Mobile Card Fraud Alerts.
- Create a strong, unique password. Use a combination of upper & lowercase letters, numbers and special characters.
- Update passwords regularly and avoid sharing your passwords.
- Go paperless to help avoid mail fraud.
- Don’t click on links in emails or online that you are not familiar with. This includes emails with links related to COVID-19, IRS Relief Funds, or Tax Payments.
This details out how to spot phishing emails, and gives guidance on what to do if you receive a malicious email.
This link provides information for individuals, families, and businesses. Additionally, individuals can check the status of their impact payment. But please keep in mind the following:
- Don’t log in more than once a day
- Information is updated overnight
- Trying to log in to multiple times can lock you out of the system