Written and Reviewed by Reed Tinsley |
February 17, 2008
The following are the most common annual training programs in physician offices; please compare them to your own in-house training:
- OSHA (Required)
- HIPAA (Required)
- Sexual Harassment
- Customer Service
- CPT Coding
Many training programs can be purchased (ex. CD training, video) or a consultant is hired to come in and teach.
The most popular customer service training program seems to be FISH! (http://www.charthouse.com/content.aspx?name=home2)

About the Author
Reed Tinsley CPA
This article is written by Reed Tinsley, a Houston, TX-based CPA with over 30 years of experience advising physicians and medical practices across Texas and the United States. Reed holds certifications as a Certified Valuation Analyst (CVA), Certified Healthcare Business Consultant (CHBC), and Certified Financial Planner (CFP), specializing exclusively in the healthcare sector. He is a published author, nationally recognized speaker, and trusted advisor to physicians on
accounting & tax,
practice management, and
financial planning.
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