Any quick and simple way to reduce payment denials?

Written by Reed Tinsley | April 16, 2012

 

Consider the following:

1. Flag all denied charges, usually my making a copy of the related EOBs and placing them in a manilla folder.

2. Hold a staff meeting of the billing and collection personnel either twice a month or at a minimum, once a month. You should discuss these denials, why they occurred, and how to make sure they don’t happen in the future.

3. Communicate the resolutions to the appropriate individuals. This could include front desk personnel and even the physicians. For example, maybe a denial is occurring because the physician is filling out the patient charge ticket incorrectly

About the Author

Reed Tinsley CPA

This article is written by Reed Tinsley, a Houston, TX-based CPA with over 30 years of experience advising physicians and medical practices across Texas and the United States. Reed holds certifications as a Certified Valuation Analyst (CVA), Certified Healthcare Business Consultant (CHBC), and Certified Financial Planner (CFP), specializing exclusively in the healthcare sector. He is a published author, nationally recognized speaker, and trusted advisor to physicians on accounting & tax, practice management, and financial planning. Schedule a Free Consultation.

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