Written by Reed Tinsley |
September 30, 2008
Providing unforgettable “second-mile” service for your patients will have them referring family and friends to your practice.
Identify key patients in your practice needing something extra from you and your staff. What can you do to impress them with your caring, commitment, and service? If you can surprise them with outstanding experiences, you'll become know as the office who makes patients say “Wow!”
About the Author
Reed Tinsley CPA
This article is written by Reed Tinsley, a Houston, TX-based CPA with over 30 years of experience advising physicians and medical practices across Texas and the United States. Reed holds certifications as a Certified Valuation Analyst (CVA), Certified Healthcare Business Consultant (CHBC), and Certified Financial Planner (CFP), specializing exclusively in the healthcare sector. He is a published author, nationally recognized speaker, and trusted advisor to physicians on
accounting & tax,
practice management, and
financial planning.
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