Empower your administrators and managers

Give your manager or administrator the authority to manage all employees. When physicians don't accord the office manger the full measure of respect for his or her skills, it puts the manager in a difficult situation.

For instance, when clinical staff have problems with office politics, they often take complaints immediately to one of the doctors, bypassing the manager altogether. The physician stepping in and solving the problem only undermines the manager's authority. Send the clinician back to the manager to work it out. The physician should only handle the dispute if the conflict relates to the manager.

It starts at the top. Physicians have to truly believe in their manager's skills and afford them proper authority to use them.

About the Author

Reed Tinsley CPA

This article is written by Reed Tinsley, a Houston, TX-based CPA with over 30 years of experience advising physicians and medical practices across Texas and the United States. Reed holds certifications as a Certified Valuation Analyst (CVA), Certified Healthcare Business Consultant (CHBC), and Certified Financial Planner (CFP), specializing exclusively in the healthcare sector. He is a published author, nationally recognized speaker, and trusted advisor to physicians on accounting & tax, practice management, and financial planning. Schedule a Free Consultation.