Important Fraud Reminders During the COVID-19 Crisis

Fraudsters are taking advantage of these uncertain times caused by COVID-19 by impersonating the CDC, SBA, IRS and other government and healthcare organizations. Whether you’re running a business or managing your personal finances, it is important to stay alert.

Here are some helpful reminders you can act on:

  • Review your account(s) daily through Online or Mobile Banking.
  • Don’t provide confidential information to anyone who is calling you. If someone tries to reach out to you, do not provide a username, password, personal identification number (PIN) or other account information. 
  • Don’t give out your bank account, debit account, or PayPal account information - even if someone claims it's necessary to get your stimulus check or other government benefit.
  • Update your contact information, so your bank can inform you quickly if we suspect unusual transactions.
  • Monitor your account for suspicious activity by setting up banking Mobile Card Fraud Alerts.
  • Create a strong, unique password. Use a combination of upper & lowercase letters, numbers and special characters.
  • Update passwords regularly and avoid sharing your passwords.
  • Go paperless to help avoid mail fraud.
  • Don’t click on links in emails or online that you are not familiar with. This includes emails with links related to COVID-19, IRS Relief Funds, or Tax Payments.

Additional Resources:

FBI Public Service Announcement on Fraud Schemes

This details out how to spot phishing emails, and gives guidance on what to do if you receive a malicious email.

IRS Economic Impact Payments Information

This link provides information for individuals, families, and businesses. Additionally, individuals can check the status of their impact payment. But please keep in mind the following:

  • Don't log in more than once a day
  • Information is updated overnight
  • Trying to log in to multiple times can lock you out of the system

Have questions? I’m here to help.