Handling employee conflict in your physician office
Guess what? Squabbling among staff members is common in medical practices. It is more than just an aggravation for the physician. Patients are aware of the ill will and hate... Read More >
Guess what? Squabbling among staff members is common in medical practices. It is more than just an aggravation for the physician. Patients are aware of the ill will and hate... Read More >
A friend of mine who attended the recent ABA physician legal issues conference mentioned to me a representative from the Office of Inspector General OIG said that the OIG is... Read More >
I recently read the report of a presentation given at a medical conference by a well-known hospital-side consultant. In a nutshell, this expert states that physicians should reconcile themselves to... Read More >
AAPC recently finished a new white paper, titled The Keys to Compliance , and are sharing it. Step-by-step, the white paper outlines how your organization can create a compliance plan... Read More >
The biggest expense category in most medical practices is non-physician payroll and benefits. Are your staffing levels right for your office? An understaffed office can lose money through inefficiency an... Read More >
The Office of the Inspector General OIG has issued a new Fraud Alert relating to physician compensation arrangements. For many years now, both the OIG and the Department of Justice... Read More >
HIPAA requires covered entities to submit reports of breaches of unsecured PHI affecting fewer than individuals within days of the end of the calendar year i.e., March , for calendar... Read More >
While at Walmart this morning, I stumbled upon the staff s morning meeting back in the auto section. Being obsessed with the concepts of management as I am, I could... Read More >
The most common concern raised about medical practice staffing is cost. It is a legitimate concern, but I would argue that the factors to be looked at first are the... Read More >
It s common practice for small employers to reimburse or pay health insurance premiums for individual policies. If they continue to do so, they may be subject to an excise... Read More >
Here are five ways to get more patients to your practice using online marketing Understand how people search According to several articles, from sources including the American Medical Association and... Read More >
The Items and Services That Are Not Covered Under the Medicare Program Booklet was revised and is now available in downloadable format. This booklet is designed to provide education on... Read More >
While it seems rather childish, having to tell employees people how to behave, most people really want to know the rules. Good people often have bad habits that irritate patients... Read More >
I was recently asked if physician practices have a cell phone policy for their offices and my answer was yes. Here is an example from one of my clients Cell... Read More >
Physicians are well aware of the need for planning. Indeed, they devise clinical plans on a daily basis as they formulate the best way in which to care for a... Read More >
Know your total value It s not just what you collect in the office. Think about the X-rays, labs, and referrals you send out. Without the physician, these sources of... Read More >
Consider Expenses vs. Costs In my work with practices, one of the first items that requires scrutiny is expenses. Although physicians must remain within reimbursement guidelines, there are still costs... Read More >
The Medicare program will shave its reimbursement this year by . for roughly , clinicians, including , physicians, because they flunked its Physician Quality Reporting System PQRS program in ,... Read More >
To help dispel some of the myths surrounding ICD- , CMS recently talked with providers to identify common misperceptions about the transition to ICD- . These five facts address some... Read More >
As a physician practice owner owner or practice manager you are always looking for the dream team to fulfill the needs of your medical practice. Building a team of great... Read More >
The Federal Trade Commission FTC or Commission recently published its annual highlights, revealing that health care remains a top priority for the Commission. The FTC reported that nearly half of... Read More >
Sometimes employees do not understand or follow the most basic workplace guidelines. Here is a simple but comprehensive list that you can tweak to make your own. It covers about... Read More >
Tactic Think of Your Patients as Clients Let s face it, your patients need you probably more than you need them. Far too often, however, medical professionals treat patients as... Read More >
The Independent Diagnostic Testing Facilities Podcast was released and is now available. This podcast is designed to provide valuable education for Independent Diagnostic Testing Facilities IDTFs about enrollment in the... Read More >
Poor planning and management of the practice s finances, Inadequate technology, Ineffective leadership, Poor management of staff and providers, Lack of marketing planning and implementation, and Inattention to patient satisfaction.... Read More >
Every day there are healthcare practices and physicians who know they are in trouble and need help. Almost of the time, if they had called months ago, something could have... Read More >
Healthcare billing is riddled with complexity. Complexity inherently means tons of details that may be difficult to prioritize and a staff that is buried in those details. Knowing how to... Read More >
In this Part about how to decrease incoming calls to your physician office, let s take a look at how to cut calls about billing issues. First and obvious, collect... Read More >
The Medicare Quarterly Provider Compliance Newsletter Volume , Issue Educational Tool was released and is now available in downloadable format. This educational tool is designed to provide education on how... Read More >
In the average medical practice, the effort to reduce cost and improve quality is a people issue. It is a people issue because about of cost and of a practices... Read More >