Keep patient information up-to-date

Written by Reed Tinsley | September 16, 2008

Many physicians have mailed registration forms to new patients in hopes that they'll fill them out before coming to the office. Now, a few have started offering online registration for new patients—either as a form they can print right off the Web site or a true on-screen registration form.

Whether it's for new patients or current ones, impress upon all your employees the importance of updating patient information whenever they can. People change employment and insurance coverage more often than ever before. And your billing staff wastes precious time sending claims to the wrong company, wrong address or with incorrect information like the insured's name or plan number.

About the Author

Reed Tinsley CPA

This article is written by Reed Tinsley, a Houston, TX-based CPA with over 30 years of experience advising physicians and medical practices across Texas and the United States. Reed holds certifications as a Certified Valuation Analyst (CVA), Certified Healthcare Business Consultant (CHBC), and Certified Financial Planner (CFP), specializing exclusively in the healthcare sector. He is a published author, nationally recognized speaker, and trusted advisor to physicians on accounting & tax, practice management, and financial planning. Schedule a Free Consultation.

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