One way to impress new patients in your physician office

Written and Reviewed by Reed Tinsley | February 11, 2013

 

Want to make a huge first impression and add a personal touch to welcoming new patients? Send a practice brochure with your welcome letter. In the letter indicate the names of employees who will be assisting them. Example: Mary, our receptionist will greet you upon entering our office. Joan, our medical assistant will help you with health questions and assist you in the clinical area. Betty, our insurance clerk will be prepared to get the insurance paper work completed.

For a lot of people, it is the personal touches that matter most. Unfortunately many physician offices forget this concept.

About the Author

Reed Tinsley CPA

This article is written by Reed Tinsley, a Houston, TX-based CPA with over 30 years of experience advising physicians and medical practices across Texas and the United States. Reed holds certifications as a Certified Valuation Analyst (CVA), Certified Healthcare Business Consultant (CHBC), and Certified Financial Planner (CFP), specializing exclusively in the healthcare sector. He is a published author, nationally recognized speaker, and trusted advisor to physicians on accounting & tax, practice management, and financial planning. Schedule a Free Consultation.

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