Poor customer service at a physician office

Written by Reed Tinsley | October 14, 2014

I really get pissed at poor customer service in a physican medical practice like the following post on Facebook- thank goodness he or she didn't call out the actual practice and doctor name:

Really sucks when you are on time for your dr appointment. You wait 30 minutes before they call you back, then you sit in the room now going on hour waiting for the doctor. Then you have to pay for parking. The longer wait the more I pay to park.

About the Author

Reed Tinsley CPA

This article is written by Reed Tinsley, a Houston, TX-based CPA with over 30 years of experience advising physicians and medical practices across Texas and the United States. Reed holds certifications as a Certified Valuation Analyst (CVA), Certified Healthcare Business Consultant (CHBC), and Certified Financial Planner (CFP), specializing exclusively in the healthcare sector. He is a published author, nationally recognized speaker, and trusted advisor to physicians on accounting & tax, practice management, and financial planning. Schedule a Free Consultation.

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